Reference

yumitoto Privacy Policy for Indonesia Accounts

yumitoto Privacy Policy explains how we collect, use and protect the details connected with your account, phone verification and wallet activity.

Account dataWallet recordsDevice accessYour requests
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HELP WITH DATA

Three Ways to Raise a Privacy Request

A privacy question should not leave you searching through the lobby. We keep the account-help route close to the cashier path so you can ask about a phone check, a wallet reference or a device record in the same place. When you contact us, include the account phone number and a short description of the request; this helps us confirm ownership without asking you to send a wallet password or full payment credentials.

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Account help path

Open the account help route beside the cashier area when your request concerns sign-in records, phone verification or a device used to reach the mobile lobby. We may ask for account details already held by us so the request is connected to the correct profile.

Wallet status check

For a DANA, OVO, GoPay or QRIS question, share the payment reference and approximate time rather than a PIN or wallet password. We use that limited reference to trace a pending status, match a receipt or explain why an account record needs a further check.

Privacy correction request

If your phone number, name or other account detail is outdated, send the requested correction through account help. We verify that you control the profile before changing it, then explain whether the old record must remain for a dispute or legal requirement.

DATA HANDLING

Six Practical Controls Around Your Records

Our privacy work follows the points you can check while using an account: what we collect, why a record is needed, who can handle it and how long it stays available.

Account creation

When you open an account, we use the details you enter to create your profile and provide the requested account path. Phone verification happens before account access, helping us connect the right person to the right record without relying on a shared password alone.

Device and browser

A mobile browser can send technical details such as device type, browser version, language setting and access time. We use these signals to keep a session working, identify unusual sign-ins and diagnose why a page or wallet status did not load correctly.

Cookies

Cookies and similar storage can remember a session choice, keep account pages connected and help us understand whether a requested page loaded. You can manage cookie permissions through your browser settings, although turning them off may interrupt phone verification or account navigation.

Payment references

We receive operational references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, such as status, amount and time. We do not need your wallet PIN to match a receipt, and you should never send that PIN through account help.

Retention and removal

We keep account and transaction records for as long as needed to provide the requested service, resolve disputes, protect access or meet a legal duty. When a record no longer serves one of those purposes, we remove it or make it non-identifying where practical.

Access and changes

You can ask what personal details we hold, request a correction or ask about deletion through the privacy request path. We may verify your identity first, and we will explain any record that cannot be removed because it supports a pending dispute or legal obligation.

Privacy Policy Answers for Your Account

These Privacy Policy answers focus on the questions you may have before opening or using a yumitoto account in Indonesia. They explain the records connected with phone verification, mobile access and local wallet activity, plus the steps for asking us to show, correct or remove personal details where local law permits.

It covers account details, phone verification, device and browser events, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, access requests, corrections and deletion requests where local law permits.

We use your phone number to create and identify your account, send the verification step and help protect account access. If the number changes, request a correction through account help. We may confirm ownership before changing it so another person cannot take over the profile.

Yes. When you use a mobile browser, we may receive device type, browser version, language setting and access time. These details help keep your session active, identify unusual sign-ins and diagnose loading problems. We do not need unrelated files or phone content to provide account access.

We use payment references such as status, amount and time to match a DANA or QRIS receipt with your account activity. A wallet PIN is not needed for that check. If a status stalls, send the reference through account help rather than sharing private wallet credentials.

Yes. Use the privacy correction path and identify the account detail that needs changing, such as your name or phone number. We may verify that you control the account first. We then update the record or explain why a particular historical entry must remain.

We retain records for the period needed to provide account access, investigate payment disputes, protect against misuse or meet a legal duty. After that need ends, we remove the record or make it non-identifying where practical. The period can differ by record type and request.

Open the account help route beside the cashier area and state that your request concerns the Privacy Policy. Include your account phone number and a short description. For wallet questions, add the payment reference and time, but never include a PIN, password or full credential.

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